Guest Worker Access for Multi-Department Companies

Overview

Some organizations have multiple departments. Staff who are entered as admins at the parent level have access to parent and child subdepartments through the right-hand menu access. There is also guest access, which will vary according to whether the worker is a caregiver or admin.

Parent Level Access

Staff who are entered as admins at the parent level have access to parent and child subdepartments through the right-hand menu access. This is normally set up at implementation. Additional overarching admins can be entered at the parent level without any issue.

Guest Caregiver Access

If a caregiver needs to be scheduled in another department, this can be adjusted through Caregiver Registration.

• Click Settings
• Click Caregiver Settings
• Register Caregiver with Group
• Search for the caregiver, then in the right under Organization Structure check the boxes for the departments you wish them to be available to be scheduled to. 
• Click Register Caregiver to save

Note caregiver profiles will be copied to their "guest" department, but the caregiver profile is ONLY editable in the original department. Guest workers are tagged as follows:

Guest Admin Access

If an admin needs access to another department, this can be adjusted through Caregiver Registration. Simply go to Settings, Caregiver Settings, then Register Caregiver with Office.

In this location, search for the appropriate admin, then in the right under Organization Structure check the boxes for the departments you wish them to be able to log into. Click Register Caregiver to save the settings.

Please note admins who are granted access this way cannot use the right-hand menu. They will log into the different departments using that specific department name on the log-in page. 

For example, company ABC has subdepartments ABCD, ABCE, and ABCF. To log into ABCD, the admin with guest access to subdepartments would log in with their email, password, and ABCD to access the ABCD department.